The Highlights – “Social media: what works & and what doesn’t?” from the European Public Affairs Action Day

December 13, 2010 at 7:33 pm Leave a comment

So Thursday was the long awaited European Public Affairs Action Day, organised by the Parliament Magazine, and of course it was every bit as good as it promised to be. We hosted a workshop entitled ‘Social Media: what works what doesn’t’? We aimed at having a range of perspectives in our panel to get a good picture of how social media is being developed in different areas, from industry to national and then European politics.

Michael Adolph from FH started off with some of the inspiring work they do in Washington and highlighted that good quality content which shows real personal enthusiasm for the subject matter is most likely to resonate with audiences. He showcased a video for Johns Hopkins University’s Malaria Free Future campaign, which demonstrates how a fresh approach to traditional funding applications with creative visuals and a proactive online outreach can make a practical difference to malaria sufferers.

He was then followed by Samuel Coates from the UK Conservative Party. He gave very straightforward advice: don’t just believe the hype but find out who your audience is and reach out to them. Try to build a relationship rather than just following the latest social media trend and using those media channels like you would a foghorn.

Finally, we rounded off with another perspective, that of Ryan Heath who, as a member of Neelie Kroes’ social media team, has the opportunity to experience firsthand the way social media is shaping the government/citizen conversation.  Definitely the most eye opening quote of the day comes from our dynamic Australian who said that on Neelie Kroes’ website ‘a single average blog post gets as many views as all of her 2010 press releases combined’ – a clear sign that the more immediate and personal nature of a blog post resonates with audiences.

Yes a good time was had and it was great to see so many industry leaders there. We videoed the panel and have a few snippets from the audience coming soon so watch this space…

Rosalyn

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Entry filed under: blogging, European Parliament, Event, Fleishman-Hillard Blogs, public affairs. Tags: , , .

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A blog on politics, policy, public affairs and communications in Brussels and the European Union. The blog is written by the team at Fleishman-Hillard in Brussels. Views expressed are personal and do not reflect those of the company or its clients. You will find the contact details of our team at www.fleishman-hillard.eu

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